Service Hub Onboarding

I get the following trying to connect my personal email: Error Server Error: Unable to create inbox. I am manually logging into the webmail with the credentials and they work. I am using the same imap and smtp settings that my client uses and th read more

I was struggling with connecting my inbox to Hubspot. I had been dealing with support AI bots, poring over documentation for many hours. I finally was connected to a human in the support group, Dana Aldana. We were going through the issue when read more

Hi I am abduselam.

I’m trying to build visibility into active services per client — for example, SEO, Paid Ads, Website Maintenance, etc. I’ve read that some companies create a custom object in HubSpot called “Service” or “Project.” Each service record can then b read more

In order to create a Help desk space, it's required to connect a hubspot team. In connecting a team, only tickets assigned to that team will show up in that Help desk space. What I'm confused about is why there's an "Unassigned" view in a Help read more

We recently started using Hubspot, and we have Facebook Messenger linked. I have noticed that every time a new lead comes in via messenger that 2 contact records are created for the same person. One is shown to have been created by the following read more

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Hi everyone, I’m trying to build a clean report that shows each product a company has and the MRR for that product. Onboading team fills out these properties on the time of onboarding. Here’s my current setup on the Company object: Product (mu read more

We have Service Hub as part of our bundle now. We are spinning up a CS internal team and my initial solution was to create new pipeline in Sales Hub for account management. Working with that team lead, Sales closed won deals would add the company read more

Hello, I have a user who took an extended leave at which point their gmail and hubspot were both deactivated. Once reactivated they could not receieve any emails from hubspot - most importantly the code login that is sent when trying to log in read more

I need your help. As a service hub user, I know that when a chat comes in contact, the company gets automatically associated with the ticket. Can we also see the deals associated with that contact in the helpdesk view? I know it's not a straightforw read more

I have a question and I not sure where to ask it. My organization switched CRMs, away from HUbspot, but I do not know how to disconnect the domain and the email. I only have access to the chatbot now, and the advice it is giving me does not work. Do read more