Service Hub Onboarding

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Solved
AJohnson549 on October 23, 2024
I am trying to recreate forms we currently use for our customers to fill out which will create tickets. It looks like the only way for me to do this is to use the required Ticket Property fields "Subject and Content" These are two fields that m read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 23, 2024 14:15
@AJohnson549 happy to help. If I answered your original query, could you accept my previous reply as a solution? I'd appreciate it and I'll of cour...read more
Solved
ACallen on October 22, 2024
The font of the signature is 'Lexend Deca Light' and it is not possible to change the font of the signature in Hubspot. But the rest of the email is an other font. When I want to change the font of the email, the only font type I can choose is ' read more
0 upvote
1 Reply
Accepted solution
Community Manager
October 22, 2024 14:41
Hi @ACallen ! Welcome to the Community-- happy to have you here 😊 The fonts available will depend on the type of content you are editing ...read more
Solved
JMidgley on October 11, 2024
We have just started using Service Hub so that we can take customer enquiries as tickets via a form on the website, and I am in the process of setting this up with relevant pipelines, forms, etc. We have been using HubSpot for a long time for market read more
2 upvotes
5 Replies
Accepted solution
Top Contributor | Diamond Partner
October 14, 2024 06:30
Hi @JMidgley , it sounds like you're working with a nuanced use case in HubSpot. Unfortunately, like @Jnix284 and @danmoyle already said: ...read more
KFimreite on October 02, 2024
I have the Chat Widget enabled on our website to load the Hubspot chat for our users. The issue I see is that when I load the hubspot chat code it throws a dozen or more javascript errors. Is there anyway they can fix this? Failed to load resour read more
0 upvote
7 Replies
Member
November 01, 2024 13:57
https://data.vintory.com/templates/hubspot-error.html Still getting the errors and now the chat isn't working.
DSurman on September 17, 2024
So we're just getting started with Service Hub, and I was pretty excited about the Help Desk (all it's weird little organisational flaws aside). We've linked two forms to the help desk, but I've been told that at no point does a customer reply actua read more
Community Manager
September 23, 2024 19:03
Hahaha thank you for the human confirmation-- you can never be too sure these days 😜 Are you using an internal address for your 'customer' i...read more
KLind on September 10, 2024
Hi, We want to be able to integrate a Hubspot-form to Zendesk and want an attachement to come through. We have tried to use Zapier but can't find a way to get the attachements to come through. Help anyone? 🙏
0 upvote
3 Replies
Community Manager
September 16, 2024 14:29
Thanks for the clarification @KLind ! Correct. At this time, Zendesk will only sync tickets one way to HubSpot.
Solved
madbrain on August 20, 2024
Hi HubSpot Community, I’m in the process of onboarding with HubSpot Service Hub and would love some insights from those who have experience with it. What are the best practices for getting started with Service Hub to ensure a smooth implementation read more
1 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
August 21, 2024 10:33
Hi @madbrain this ia very broad question about a whole Hub that can help you do so many things. I'd like to ask you what are 3 goals/challenge...read more
Solved
OTanti on August 09, 2024
We have a knowledge base article on hubspot https://portal.domain.com/knowledge-base/more-info which is behind SSO. When a user tries to access https://portal.domain.com/knowledge-base/more-info they will be redirected to Microsoft Logi read more
0 upvote
3 Replies
Accepted solution
Community Manager
August 15, 2024 15:15
Hey @OTanti , I see you also connected with HubSpot Support regarding this. Thank you for reaching out! To confirm, HubSpot does not offer any cust...read more
Solved
HC12 on August 02, 2024
I got an email that said: Your free HubSpot account will be deactivated in 7 day(s) It looks like you haven't signed into this HubSpot account for a while. Free HubSpot accounts are deactivated after 210 days of inactivity. We'd love for you read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
August 02, 2024 19:49
Hi @HC12 yes, if you want to keep your account you need to login.
Solved
Markafly on July 30, 2024
HI, I have used several Support platforms for the past 15 or more years and have migrated back and forth between products, comanies, etc. I will say I am surprised, and somewhat also dissappointed there is not better onboarding step by step direct read more
0 upvote
5 Replies
Accepted solution
Most Valuable Member | Elite Partner
July 31, 2024 08:55
Thanks for the tag @BérangèreL . Hi @Markafly and wecome to the HubSpot Community! In additiojn to the onboarding HubSpot offers (a program we're ...read more
DKazaryan on July 03, 2024
Hi there! I was wondering if someone could help me out with embedding a five-star review in signature through Service Hub. Thanks!
HubSpot Moderator
July 05, 2024 09:20
Hello @DKazaryan , Thank you for contacting us. Could you please give us more context about the goal you want to achieve? The more infor...read more
Solved
DaniC on June 11, 2024
Hey friends! I'm working on a migration project to get completely off of Churnzero and onto Service Hub. I haven't been able to find any real documentation online and was curious if anyone here has moved from Churnzero onto Service Hub. What are th read more
0 upvote
1 Reply
Accepted solution
Community Manager
June 12, 2024 05:18
Hi @DaniC , Thanks for reaching out to the Community! I see that you opened a ticket with our support team and they provided you with ...read more
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