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skylightipv on March 27, 2024
Due to the problem of the knowledge base not permitting SSO at the parent level we need to find a way of hosting a private page which can trigger the SSO login. It only needs to be a page with two menu links - Portal and KB. We don't want the u read more
0 upvote
4 Replies
Accepted Solution
Most Valuable Member | Elite Partner
March 28, 2024 07:37
@skylightipv to use SSO for a landing page would require CMS Enterprise to leverage Memberships - otherwise, I would suggest adding a non-SSO more
Susancolleman on March 25, 2024
I would like to improve service processes, and leverage HubSpot's reporting capabilities to continuously improve customer service performance Any insights, strategies, or case studies to share on optimizing service goals within the HubSpot platf read more
1 upvote
2 Replies
Most Valuable Member | Elite Partner
April 01, 2024 07:41
Hi @Susancolleman to create robust reports, it's important to create custom properties to track the information you need to align with your more
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0 upvote
1 Reply
Accepted Solution
March 23, 2024 04:04
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Lailakap on March 19, 2024
Hello, i want to make a new account but when i dit, i got the massage that a have to make a new account. Looks like you are back. If i go to that button than it says he is looking for a match. Please help me
0 upvote
1 Reply
Hall of Famer | Partner
March 19, 2024 10:42
Hi @Lailakap , Could you share a screenshot of what exactly you're seeing?
Ajish1 on March 07, 2024
Hey HubSpot Community, My account got hit with a suspension, and I'm in a bit of a pickle. Apparently, there's been some "unusual activity," and now I can't create, edit, or publish content. Certain features are also blocked. The message I got says read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 07, 2024 00:32
@Ajish1 if you're interested in purchasing HubSpot, I'd recommend reaching out to sales directly, and confirming to them the behavior after a more
MShu on March 02, 2024
I have purchased email hosting on VentraIP and currently set my email forwarding to the Hubspot email address. Tickets appear just fine in my Hubspot service account. I have tested this using a completely different email address. However, when I sen read more
0 upvote
1 Reply
March 02, 2024 09:57
Any help would be incredibly appreciated. Thank you!
DDusthimer on February 16, 2024
Hello! I'm attempting to create a workflow that will automatically create tasks for my team to follow up if they have not received a response from a new customer who is in onboarding. We're currently sending these emails manually using email tem read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
February 16, 2024 19:17
Hi @DDusthimer happy to help, the good news is that there is a much simpler solution to check for replies. Sales email replies are tracked more
Seán on January 26, 2024
I customised lead status to better fit our brand. I'm looking to add "low budget" for the benefeit f marketing, so they can see this data but can no longer figure out how to do this? Used to be Settings > Properties > Lead Status, can so read more
0 upvote
5 Replies
Accepted Solution
Contributor | Platinum Partner
January 26, 2024 03:43
Hi @Seán , Hope you're well. I can help you here. If you navigate to your Settings and then click Properties, you can search for the more
IKucharska on January 15, 2024
Hi, can you guys tell me what to do to see emails, which I sent from my Gmail account, in the 'Sent' folder in HubSpot? I have the Gmail extension. Thanks in advance!
0 upvote
3 Replies
Accepted Solution
Most Valuable Member | Elite Partner
January 15, 2024 21:15
@IKucharska if you are using the connected inbox, you would only see emails sent from HubSpot in the Sent folder, you wouldn't see the emails you more
Dna90 on January 10, 2024
Hey community members:) Can anyone suggest what's the recommended approach for managing SMS opt-ins and opt-outs within HubSpot? Thanks
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
January 10, 2024 01:43
Hi @Dna90 , Your guiding resource here should be this page: more
SHolzer on January 08, 2024
How do I remove <> from emails and replace with our own email address?
0 upvote
1 Reply
Most Valuable Member | Elite Partner
January 09, 2024 11:09
Hi @SHolzer , it sounds like you need to configure the inbox settings - here's the link to the knowledge base about setting up the fallback email more
SilvyaT on January 02, 2024
Hi, we have a shared inbox and when replying to client the email does not show as the alias configured one but a weird from address instead of Silvya Turner from Phoenix Security < support @ > thi read more
0 upvote
1 Reply
January 02, 2024 09:56
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