Service Hub Onboarding

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PPuri8 on June 09, 2023
Hi, I'm trying to set up a support pipeline view so that all agents see the same views, with the same filters on them. I can save the view and then they add it to their pipeline board but I'm looking for a way that I can set it up as an adm read more
0 upvote
5 Replies
SKoehn on June 06, 2023
Is it possible to create multiple ticket templates? For example, I want a ticket template for Onboarding and a ticket template for Support. Each to have their own properties, each being assigned to their own pipeline. Is this possible??
0 upvote
1 Reply
ATaroni on May 29, 2023
Il nome in alto a destra quando fanno login i colleghi è sempre il mio, perché?
0 upvote
1 Reply
NaveenGMProxima on May 26, 2023
I am in need to add a list of information like a table for a ticket. The exact requirement is: We take "Travel Fund request" and create one Ticket for such request. This request can have a list of estimated expense proofs. Hence we are in need read more
1 upvote
2 Replies
hk06 on May 16, 2023
Hello I have a question. Free plan and in use Is it possible to cancel the duplicate check of the email address? This is because I want to register the same email address as a separate record for various reasons.
0 upvote
1 Reply
zenios83 on April 24, 2023
Hello, I am using HubSpot forms on my WordPress website. However, as you can see on this link when accessing from a mobile device, the Captcha image never appears. I understand that it is not read more
0 upvote
1 Reply
KFrost6 on April 05, 2023
Hi, We are in the process of migrating to Hubspot. One of our existing workflows is: 1) Once we have responded to a customer, we will wait 24 hours before sending them a follow up, asking if anything is outstanding and letting them know that if we read more
1 upvote
3 Replies
OllyLD on March 20, 2023
Good Afternoon, I was wondering if anyone has any presentation/onboarding resources to deliver to a small service team. We have moved from ZenDesk and have been using HS for Sales/Marketing but have now moved Service Hub over. Just wondere read more
0 upvote
1 Reply
erinwawok on March 10, 2023
We are moving from Zendesk and currently have all users assigned to the same outbound phone number. This is ideal because then all clients have the same number for our support line, business cards are simpler, etc. I'm not seeing a way to do this in read more
0 upvote
1 Reply
GGBEN on February 22, 2023
Hello community! We are new to using service hub in a more professional way. On my way there, I struggle with our ticketing. Before I get there, here a little background information: We are currently not separating between company and contact, sin read more
0 upvote
1 Reply
TSoares7 on February 17, 2023
Hi all looking for some help integrating the Service CMS to my existing hosted E com website. I see the hubspot app is installed on the dashboard of my site but when I try to onboard it I get the following error Error Code: 100.7 - Error Message read more
0 upvote
3 Replies
johnarthore on January 17, 2023
Hi How can i add hubspot tracking code to my website to track my website traffic? website is WordPress based. Looking forward for your helpful suggestions .
0 upvote
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