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John_Ford_UK on June 10, 2024
I'm trying to implemant a job card/sheet system into hubspot for a car garage / workshop. I have first created ticket properties with all the vehcile checks and options for the technicans to add photo or video to the form. (Screenshot attached). read more
Community Manager
June 10, 2024 17:29
Hey @John_Ford_UK , Happy Monday! It sounds like you're on the right track with setting up a job card system in HubSpot for your car garage....read more
Solved
DNeal32 on May 21, 2024
Hi all, I am trying to set up a workflow for sending an email from a ticket, based on a contact property value being present, but the ticket isn't yet assigned to a contact. Case: We have a custom property in contacts called "Contact compa read more
Accepted solution
Hall of Famer | Partner
May 21, 2024 23:59
Hi @DNeal32 , Yes, this is possible but requires that you work with association labels in stead of a custom property: https://knowledge.hubsp...read more
Solved
MPesch on August 15, 2022
For an Asana integration we need the Company field 'Company Name' in Tickets. In according to do so we created a Workflow that copies the Company Name to a custom field 'Bedrijfsnaam' in Tickets. The thing we tried to accomplish is that every time a read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
August 15, 2022 05:38
Hi @MPesch , I recently outlined a solution to a very similar request here: How to copy a value from the Company level to the Ticket level ...read more
Solved
LPedahzur on May 05, 2022
We have a couple of shared inboxes and they are used for various communications, only one of which is client support. We therefore don't want to have a ticket created for each email, but only for emails where the associated contact has a certai read more
Accepted solution
Hall of Famer | Partner
May 06, 2022 00:37
Hi @LPedahzur , To confirm, you're using a conversations-based workflow to enroll conversations which are associated to contacts matching cert...read more
CHimmi on December 15, 2021
As teams grow, they adopt disparate systems for marketing, selling, and servicing customers, making for messy data. HubSpot’s automation engine is built on one unified CRM platform, connecting data across business functions and integrating with fav read more
2 upvotes
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CHimmi on December 15, 2021
Hi there, In this video, we are going to discuss how to combine automation with your feedback surveys in order to increase customer satisfaction. Automation is going to help you to understand why certain customers gave you certain scores read more
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