For an Asana integration we need the Company field 'Company Name' in Tickets. In according to do so we created a Workflow that copies the Company Name to a custom field 'Bedrijfsnaam' in Tickets. The thing we tried to accomplish is that every time a read more
We have a couple of shared inboxes and they are used for various communications, only one of which is client support. We therefore don't want to have a ticket created for each email, but only for emails where the associated contact has a certai read more
Hello there !
In this video, we are going to outline the best practices in relation to the following HubSpot Service Hub tools: conversations, inbox and tickets.
In the video, we discuss:
0:15 : Difference between convers read more