Service Hub Onboarding

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DSurman on September 17, 2024
Customer ticket replies never show on the helpdesk?
So we're just getting started with Service Hub, and I was pretty excited about the Help Desk (all it's weird little organisational flaws aside). We've linked two forms to the help desk, but I've been told that at no point does a customer reply actua read more
Reply Connected Email Forms Professional Tickets
0 upvote
3 Replies
kennedyp
Community Manager
September 23, 2024 19:03
Hahaha thank you for the human confirmation-- you can never be too sure these days 😜 Are you using an internal address for your 'customer' i...read more
Solved
OTanti on August 09, 2024
Hubspot Contact Email Field in Form Pre-Populated from SSO Login
We have a knowledge base article on hubspot https://portal.domain.com/knowledge-base/more-info which is behind SSO. When a user tries to access https://portal.domain.com/knowledge-base/more-info they will be redirected to Microsoft Logi read more
Reply Forms Service Tickets
0 upvote
3 Replies
Accepted solution
kennedyp
Community Manager
August 15, 2024 15:15
Hey @OTanti , I see you also connected with HubSpot Support regarding this. Thank you for reaching out! To confirm, HubSpot does not offer any cust...read more
zenios83 on April 24, 2023
Problem with Captcha on Hubspot form on WordPress
Hello, I am using HubSpot forms on my WordPress website. However, as you can see on this link https://www.hotelieracademy.gr/epikoinwnia-hotels/ when accessing from a mobile device, the Captcha image never appears. I understand that it is not read more
Reply Forms
0 upvote
1 Reply
MiaSrebrnjak
Community Manager
April 25, 2023 10:11
Hi @zenios83 , Thank you for reaching out to the Community! I was able to reproduce the issue. It's true that visitors will only be challen...read more
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