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DNeal32 on May 21, 2024

Branch workflow based on a contact property with no contact assigned

Hi all, I am trying to set up a workflow for sending an email from a ticket, based on a contact property value being present, but the ticket isn't yet assigned to a contact. Case: We have a custom property in contacts called "Contact compa read more

Reply Companies Contacts Custom Objects Tickets Workflows

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Accepted solution

karstenkoehler

Hall of Famer | Partner

May 21, 2024 23:59

Hi @DNeal32 , Yes, this is possible but requires that you work with association labels in stead of a custom property: https://knowledge.hubsp...read more

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