Service Hub Onboarding

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CHimmi on January 17, 2022
One of the best ways to learn is by doing and sharing with other new HubSpot Service Hub users, just like you. That’s why we’re so excited about this space to learn and grow better together! To get started, say hello and introdu read more
17 Replies
CHimmi on December 15, 2021
Welcome to our Community-enabled onboarding program! In this introductory video we will be guiding you through the very first steps to successfully start your journey with the Service Hub of Hubspot. We will notably talk about how to set read more
0 upvote
2 Replies
PEngelMøller on November 07, 2022
HI I have a question. 😃 If I have a chat conversation in the inbox, and I return the chat message but the sender has left the chat. How can I make sure that the customer has read my answer Thanks in advance Peter Engel Møller
0 upvote
6 Replies
DCam on November 06, 2022
Hey, I'm kinda newly member in hubspot community and I don't properly know what is the procedure I need to follow to integrate my webite article How to reset dash cam with Hubspot and getting its service. Is there anyone who tell me how can I read more
0 upvote
1 Reply
PCSanders121 on October 24, 2022
Hello, is there a way to prevent duplicate tickets when you respond back to the client to the original one and when they reply, it creates a "New" ticket? Thanks
0 upvote
1 Reply
Kirekchiev on October 07, 2022
Hello everyone. I am soon going to do migration from Teamleader Focus to Hubspot Service hub. My question is: how do I import all my old tickets(~3000) to Hubspot and link them with my existing contacts? I want to keep history of what was done bef read more
1 upvote
5 Replies
TobiasW on September 19, 2022
Hi HubSpot community, I am in charge of the customer success strategy of a company that uses both marketing and service hubs professional. However, it seems we are having misunderstandings with our agency and I would like to clarify somethin read more
0 upvote
1 Reply
MLawson1 on September 09, 2022
Hi, I am working with Tickets in Hubspot, and I need to create a ShortCut Story (ShortCut is similar to Asana, Clickup, etc) from a ticket. Unfortunately the inline images are provided to Zapier in the description field with a [CID:image001.png@### read more
1 upvote
8 Replies
JDuPlessis3 on September 08, 2022
Good day I want to find out if you would be able to assist, there is a 10 - 20 min delay in the automation of our workflows, is there a way to resolve this and make it quicker? Let me know. Thank you
6 Replies
MPesch on August 15, 2022
For an Asana integration we need the Company field 'Company Name' in Tickets. In according to do so we created a Workflow that copies the Company Name to a custom field 'Bedrijfsnaam' in Tickets. The thing we tried to accomplish is that every time a read more
0 upvote
2 Replies
AKampakis on August 11, 2022
Hello, I have created a workflow and I want to engage 2 pipelines of ticketing together. Everytime an action happens I want to change the status to the already created ticket in the 1st pipeline , and after this I want to change the status of t read more
0 upvote
3 Replies
AKampakis on August 09, 2022
Hello, I want send an email to a customer the second time that I will change a specific date property. In order to be more specific: I have created a property - date picker - that will be manually filled. If this date is changed manually th read more
0 upvote
3 Replies
ABeshore on July 13, 2022
Not every time, but many times after I log into the account we use, it asks me for two factor authentication even though I have told it to stop asking me for two factor authenticiation. Why does it keep asking me for two factor authentication even read more
0 upvote
3 Replies
RNanduri on July 11, 2022
1. Solution required on delay(20-25 mins delay) in email receiving from Hubspot into our inbox and Junk folder when we sent from Hubspot to our customers. Please help us. 2. How to track individual names that have clicked our link that we sent read more
0 upvote
1 Reply
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