I don't seem to be able to associate product records with ticket records in HubSpot and am looking for a way to identify which products are being serviced with our ticket records; while we considered creating a separate custom object for Serviced Pr read more

I am trying to recreate forms we currently use for our customers to fill out which will create tickets. It looks like the only way for me to do this is to use the required Ticket Property fields "Subject and Content" These are two fields that m read more

The font of the signature is 'Lexend Deca Light' and it is not possible to change the font of the signature in Hubspot. But the rest of the email is an other font. When I want to change the font of the email, the only font type I can choose is ' read more

We have just started using Service Hub so that we can take customer enquiries as tickets via a form on the website, and I am in the process of setting this up with relevant pipelines, forms, etc. We have been using HubSpot for a long time for market read more

I have the Chat Widget enabled on our website to load the Hubspot chat for our users. The issue I see is that when I load the hubspot chat code it throws a dozen or more javascript errors. Is there anyway they can fix this? Failed to load resour read more

So we're just getting started with Service Hub, and I was pretty excited about the Help Desk (all it's weird little organisational flaws aside). We've linked two forms to the help desk, but I've been told that at no point does a customer reply actua read more

Hi, We want to be able to integrate a Hubspot-form to Zendesk and want an attachement to come through. We have tried to use Zapier but can't find a way to get the attachements to come through. Help anyone? 🙏

Hi HubSpot Community, I’m in the process of onboarding with HubSpot Service Hub and would love some insights from those who have experience with it. What are the best practices for getting started with Service Hub to ensure a smooth implementation read more

We have a knowledge base article on hubspot https://portal.domain.com/knowledge-base/more-info which is behind SSO. When a user tries to access https://portal.domain.com/knowledge-base/more-info they will be redirected to Microsoft Logi read more

I got an email that said: Your free HubSpot account will be deactivated in 7 day(s) It looks like you haven't signed into this HubSpot account for a while. Free HubSpot accounts are deactivated after 210 days of inactivity. We'd love for you read more

HI, I have used several Support platforms for the past 15 or more years and have migrated back and forth between products, comanies, etc. I will say I am surprised, and somewhat also dissappointed there is not better onboarding step by step direct read more

Hi there! I was wondering if someone could help me out with embedding a five-star review in signature through Service Hub. Thanks!