Portal / KB menu page

[skylightipv]

Due to the problem of the knowledge base not permitting SSO at the parent level we need to find a way of hosting a private page which can trigger the SSO login.  It only needs to be a page with two menu links - Portal and KB.

We don't want the user to go to the KB index page and not see any articles because SSO hasn't been triggered.

Does anyone have any suggestions?

[skylightipv]

Thanks @PamCotton  @Jnix284 for replying.

I did think of using a landing page as a menu but in the settings it looks like you cannot control audience access using SSO but only with a simple password.  Maybe I can use some javascript to trigger the SSO.  

We've got the SSO working but if the user navigates to the KB index page then they don't see any articles as they're not logged in.  

We're on the Professional package as Enterprise is too expensive.

[Jnix284 · Accepted solution]

@skylightipv to use SSO for a landing page would require CMS Enterprise to leverage Memberships - otherwise, I would suggest adding a non-SSO article to your KB that has instructions to "login" and that article can have the links you need to trigger SSO and access the full KB.

[PamCotton]

Hey @skylightipv, thank you for posting in our Community!

To address the issue of SSO integration at the parent level, I propose creating a standalone landing page or menu page that serves as a gateway to both the Portal and Knowledge Base (KB) sections.

For example develop a simple landing page hosted separately from the knowledge base. This landing page will feature two prominent menu links: one leading to the Portal and the other to the KB section.

To our top experts @Jnix284 and @Mike_Eastwood do you have any recommendations for @skylightipv?

Thank you,

Pam

[Jnix284]

Thanks for the tag @PamCotton, happy to help!

@skylightipv I think Pam's idea could get you close, if you create a landing page that requires SSO access to be triggered and then after login, redirects to the index page of the KB - are you having trouble with the SSO part on the simple page? the redirect part? or creating the layout of the page?

if your entire KB requires login, you could build out a member portal (CMS Hub Enterprise) that pulls in the KB and bypasses the index page altogether.