Jan 17, 2022
6:30 AM
- last edited on
Jan 17, 2022
9:14 AM
by
TiphaineCuisset
One of the best ways to learn is by doing and sharing with other new HubSpot Service Hub users, just like you.
That’s why we’re so excited about this space to learn and grow better together!
To get started, say hello and introduce yourself. Here are some questions you can use for inspiration:
You can also find below a recap of all the steps for your onboarding:
Step 1 - Structure your database
Step 2 - Set up your customer service strategy
Step 3 - Empower your leads and customers with self service tools
Step 4 - Measure customer satisfaction
Step 5 - Analyse your data to optimise your processes
Step 6 - Get your team on board
Welcome !
Jan 17, 2023 6:11 PM
Great post! Happy to jump in and participate:
To get started, say hello and introduce yourself. Here are some questions you can use for inspiration:
My biggest task right now is migrating my team from Freshdesk to ServiceHub. I am creating a KB of pages to teach my staff how to use the platform. Has anyone else done this? Any great links to share? Here is what has been built so far. A lot more to go!
Nov 6, 2022 10:37 AM
If anyone knows of training sessions other than those in the HubSpot academy for maximizing the service platform , please share them!
Nov 6, 2022 10:35 AM
Hello Sharon Tuttle. I am VP of Operations at Codelicious. We provide Computer Science curriculum and Professional Development to K-12 grade schools. Love to learn how to maximize our CX platform and learn best practices through this community. We have had HubSpot as our CRM for several years but CX only the past 3 years. If anyone has some tips to share, I would love to hear them. Thank you
Oct 27, 2022 12:18 AM
Hi,
I am a web editor dealing in travel and transport websites that are providing services in specific areas within their local boundaries. As it is a digital era, so everything would be digital to move one place to another so, we are reaching out maximum number of people to get our services through social media, digital marking and from this board as well.🙂
Oct 7, 2022 7:24 AM
Hi, service onboarding community.
I am a virtual assistant that is enthusiastic about everything Hubspot. I will love to assist Hubspot users with onboarding, sales, and answering tickets.
I am from Nigeria and love learning new things.
Oct 7, 2022 7:21 AM
Hi, service onboarding community.
I am a virtual assistant that is enthusiastic about everything Hubspot. I will love to assist Hubspot users with onboarding, sales, and answering tickets.
I am from Nigeria and love learning new things.
Sep 22, 2022 2:04 AM
good looking chimmi
Sep 14, 2022 11:26 AM - edited Sep 14, 2022 11:27 AM
Hello, My name is Robyn Buyer.
I'm hoping to work with an expert who may be able to help me get static entries for a initial time to first contact and initial close date properly set
Sep 2, 2022 1:05 PM
Hi there, I am new to the Service hub. We are migrating from older system.
Sep 2, 2022 1:18 PM
Jul 29, 2022 4:17 PM
I am currently helping out with sales and marketing for Pearagon, a HubSpot partner
I currently am getting acquainted with service, so I can better understand it and share my knowledge with future and current clients and companies.
I am excited to be a part of this community and continue learning about Service Hub and its many capabilities!
Sep 1, 2022 4:12 PM - edited Sep 3, 2022 1:31 PM
My name is ILAK and I work on my web which is a dream come true for me and my team. As shown I am in web industry. Automation is my superpower. At the same time we are also sharing different technical know like how to print facebook posts. I am hoping to improve and upgrade myself and my team with this crucial support of HubSpot. I hope for a cordial relationship with this platform.
Jul 27, 2022 4:40 PM
Hi! My name is Darythe Taylor and I work for a small software company as the Technical Client Success Manager. I look forward to getting the most out of Hubspot for my team! Thanks for the community!
Jun 21, 2022 9:05 AM
thank you for this post.
Apr 6, 2022 8:59 AM
Hi all,
My name is Mads Havsteen, I work as an Onboarding specialist at a legaltech company.
I'd say my superpower is that I'm able to become very interested in basically any subject - meaning research and learning never turns boring.
I'm hoping to find out how we can better utilize HubSpot for our onboarding and general Customer Success.
Happy to be here 🙂
Apr 6, 2022 4:56 PM
Hello Mads, welcome to the board ! We're very happy to have you join us today ! Love that superpower, I am convinced you'll be able to put it into good use in the community 😉
Jan 17, 2022 8:49 AM
Hello Service Hub community members and users!
I'm Dan, a HubSpot Advisor for Impulse Creator (and accredited HubSpot trainer). While not entirely new to Service Hub, it's definitely not my strongest niche. Always looking to learn from others and also share my experiences to help my fellow HubSpotters!
I'm based in Michigan, I'm a blended family dad and I love riding my Harley. Cheers!
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Jan 19, 2022 6:31 AM
Hello Dan, we're super happy to have you join us, welcome to the board 😁