Service Hub Onboarding

SilvyaT
Participant

Issue with Email Address

Hi,

 

we have a shared inbox and when replying to client the email does not show as the alias configured one but a weird from address

instead of Silvya Turner from Phoenix Security <support @ phoenix.security >

 

this is waht is shown 

Silvya Turner from Phoenix Security <support=phoenix.security@bf.hubspot-inbox.com>
0 Upvotes
1 Reply 1
SilvyaT
Participant

Issue with Email Address

Screenshot 2024-01-02 at 2.29.43 pm.png

0 Upvotes