Service Hub Onboarding

CHimmi
HubSpot Moderator
HubSpot Moderator

Combine automation and feedback surveys to increase customer satisfaction

Hi there,

 

In this video, we are going to discuss how to combine automation with your feedback surveys in order to increase customer satisfaction. Automation is going to help you to understand why certain customers gave you certain scores and help to improve your products or services in the long run.

 

In the video, we discuss:

  • 0:15 : Introduction 
  • 1:36 : Creation of a workflow to optimise automation with customer satisfaction

 

 

Click here to use automation with your feedback surveys.

 

Do you have any workflow ideas for your feedback surveys ? Let us know in the comments below what are your best practices in the comment.

 

 

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