Dec 15, 20214:46 AM - edited Dec 17, 202112:20 PM
HubSpot Moderator
Combine automation and feedback surveys to increase customer satisfaction
Hi there,
In this video, we are going to discuss how to combine automation with your feedback surveys in order to increase customer satisfaction. Automation is going to help you to understand why certain customers gave you certain scores and help to improve your products or services in the long run.
In the video, we discuss:
0:15 : Introduction
1:36 : Creation of a workflow to optimise automation with customer satisfaction
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