Service Hub Onboarding

DODonald
Member

Chat Widget without Tracking code?

SOLVE

I feel like this is such a stupid question but I cant seem to figure it out. Is it possible to have the chat widget open (whether in the same window or a new browser window) WITHOUT the tracking code installed on my site? Trying to URGENTLY get a support solution out to end users, but cant get anything installed on my (internal, GxP) site any time soon.

 

 

Also, are there options to use HubSpot through Sharepoint or anything?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Chat Widget without Tracking code?

SOLVE

Hi @DODonald,

 

The live chat requires the HubSpot tracking code, there isn't any way around that, see here.

 

Could you specify what you mean when you want use HubSpot through Sharepoint? If you're referring to loading HubSpot in an iframe, that's not possible, see here.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Chat Widget without Tracking code?

SOLVE

Hi @DODonald,

 

The live chat requires the HubSpot tracking code, there isn't any way around that, see here.

 

Could you specify what you mean when you want use HubSpot through Sharepoint? If you're referring to loading HubSpot in an iframe, that's not possible, see here.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.