HubSpot push my contact details to CRM

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Regular Contributor

I have strange problem. In CRM every moment I can see new contact entry - my own Hubspot account e-mail.

 

I'm looking for source and I can see.

Source: Analytics
Original source drill-down 1 CONVERSATIONS
Original source drill-down 2 addMessageUser

I delete it and every time (maybe every my website traffic) I get this contact once more.

It's looks like Conersation Inbox script or Leads flow script push my contact details to CRM. Maybe it's any bug? How can I fix it?

 

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Community Manager

Hi @mkoonrad,

 

Are you getting emails from your own email address in your conversations inbox? If so, that could cause this issue. 

 

 


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Regular Contributor

It's the same my e-mail address but in conversation inbox I don't see any new conversation with my e-mails.

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Community Manager

Thanks @mkoonrad,

 

Do you mind sharing the email address with me so I can investigate this further? 

 

Thanks,
Jenny


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