My client wants to buy a product that has required onboarding. Can I waive it?

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My client wants to buy a product that has required onboarding. Can I waive it?

Sales Partners cannot waive required onboarding, but we are happy to make you the main point of contact so that you can lead the implementation with our team.

If you want to waive required onboarding, you can join our Agency Partner Program. If this is of interest, please reach out to partnerteam@hubspot.com and we can set you up with a specialist here who can help you evaluate if it is right for you.

Onboarding

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