cursor jumping around when composing email

[JFox2]

Hello,    We've been having this same issue for some time

When the HubSpot Sales window is open and we start writing, the cursor immediately jumps to the bottom of the email.

If i untick the track option its stops. This happens in web mail as well as my local install of outlook.

is there a know fix for this issue?

Thanks

[SCryer]

Is anyone actively working on this? It's STILL an issue for me and email tracking is literally the most basic CRM function. If it can't do this without causing incredible frustration, I don't know why I'm using hubspot. I honestly wish I wasn't and will look for alternatives. 

[WWhitley]

They blame this issues when Outlook changed, but other CRMs do NOT have this issue. So it comes to reason that the underline issue is a base function of HubSpot is not working.

[hellokyliep]

It doesn't help and this isn't a solution. How can tracking emails--a basic and critical function within a CRM--be this difficult and cumbersome? 

[SCryer]

Do you recommend any other CRMs that are better? I've only just switched to hubspot, so not too late to move to a different platform, and better to do so now.

[AHollowell]

Constant Contact has a CRM side that we are going to look into. This "known issue" has been happening for well over a year with no resolution, so it doesn't appear that HubSpot really cares to find a fix.

[SewFarm]

A year later, this is still a massive annoyance and impacts productivity. It makes it very difficult to use. I will try choosing not to automatically track and log emails and then try to remember to recheck the boxes every time before I send. I am not sure if that will be less annoying. HubSpot has a major feature problem if it does not work smoothly with the #1 business email application. 

[WWhitley]

Possible solution to this other than having to untrack until finished with the email? This should be fixed since it is a base function of HubSpot