JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

Sales Integrations

Search Sales Integrations for solutions or ask a question

Solved

dhvs on August 31, 2020

Chatbot: replies using Slack aren't sent out anymore

Hey! Looking for some help... I have Hubspot installed on a Slack channel on my group . New in-product chatbot messages notify my on a new Slack thread. However, the way it used to work was that any responses from me on that thread would not read more

Reply Slack

0 upvote

7 Replies

Accepted solution

dhvs

Member

September 03, 2020 18:16

Hey all, I just got a reply from Patrice, Product Manager at HubSpot, and I was able to fix the issue! Instructions below: Slack now requires yo...read more

Solved

creativecoop on September 30, 2019

Live chat Slack integration - Replies not working

I am having an issue with the live chat slack integration. I have followed the documentation and I am recieveing notifications of new messages within slack however I cannot reply. Any messages sent from slack do not appear in the live chat.

Reply Slack

4 upvotes

21 Replies

Accepted solution

michaelyhma

Member

March 24, 2020 17:08

Hi! We figured it out from the HubSpot Help Chatbox. To create an inbox that maps onto Slack, we need to upgrade to a paid subscription. We're loving...read more

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.

Featured Content

Connect more than one whatsapp business to hubspot