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Solved
khookguy on July 14, 2022
We have the SFDC integration configured to "Create a lead in Salesforce" when a HubSpot contact is created or updated. Unfortunately, sometimes SFDC already has a contact with the same email. In this case, HubSpot creates a lead anyway read more
0 upvote
5 Replies
Accepted Solution
Contributor | Elite Partner
July 15, 2022 13:18
Ah, that makes much more sense now! The sync runs about every 15 minutes, so I would suggest waiting at least 15 minutes or until the HubSpot contact...read more
sriramn on February 08, 2022
I'm trying to sync a few contacts from my Hubspot account to Freshales Suite. I have completed the integration steps (from here ) and the sync seems to have scanned all my records but no records have been created on Freshsales. I created a dum read more
0 upvote
3 Replies
Community Manager
February 10, 2022 15:16
Hello @sriramn , if there is not an error the best resource is checking with Freshsales to see on their end if there is any limitation that is bloc...read more
KButcher on January 11, 2022
This has only begun to happen after we decidedto sync Contact to Contact instead of Contact to Lead AND Contact in SFDC. Since then, we've been receiving an error message that says: " contactTrigger: execution of AfterUpdate Update failed. First e read more
Community Manager
January 12, 2022 15:14
Hello @KButcher ! Thank you for the information, I was able to find this article with more information about this error. If you are s...read more
Solved
hs-user on December 10, 2021
Hi All, We have a lot of Contacts marked as duplicates in Hubspot. But when we look at the details it seems that these Contacts are duplicates with Salesforce ... Accounts! Indeed we are also using email field in our SFDC Account object. Most of read more
0 upvote
1 Reply
Accepted Solution
Top Contributor | Platinum Partner
December 10, 2021 10:29
Hi @hs-user HubSpot deduplicates Salesforce accounts to HubSpot companies based on their associated Salesforce Account ID . When two contac...read more
Solved
LeKevoid on November 04, 2021
Hi ! We have a praticular edge case for which we'd like to know what is liekly to happen. We have a Lead that was created manually in Salesforce with email john.doe@gmail.com ; it's been synched with Hubspot. Now, if a SF admin were to creat read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
November 05, 2021 04:17
Hi @LeKevoid If I recall correctly, neither would happen and you would get a duplicate record error instead. When the HubSpot Salesfo...read more
LROADY on August 27, 2021
My Sales organization uses Salesforce and Marketing uses HubSpot for lead gen and nurturing. When leads are qualified, they pass to Salesforce via the Salesforce integration. We are a global company with our website transalted into 4 languages, so u read more
Community Manager
August 30, 2021 14:18
Hello @LROADY , I was not able to find a similar case around our Community but will add some top experts to share their thought about it, @DanielSa...read more
Sam_H on August 09, 2021
Hi there, Is there a way to create a custom property in HubSpot that counts the total number of surveys completed in Survey Monkey (through the SM integration) by a user? Thanks
0 upvote
1 Reply
Community Manager
August 10, 2021 09:54
Hi @Sam_H , Thank you for reaching out to the Community! The Survey Monkey integration doesn't have the ability to update contact properties...read more
TFisher103 on July 06, 2021
When I create a contact in HubSpot, it is taking hours to show up in NetSuite. Also, my custom property in HubSpot is not populating in NetSuite once the contract is finally created.
1 upvote
1 Reply
Community Manager
July 12, 2021 07:27
@TFisher103 are you still having issues? @MTan6 , I believe you recently started syncing with NetSuite as well. You asked a question recent...read more
Solved
JenniferM on June 30, 2021
Hi all, I am having an issue with the Salesforce integration. Contacts in Hubspot are created as Leads in SF. I have one user who has kind of 2 names in Hubspot e.g. Will Smith and Will Smith (Salesforce). He could also choose which "user" read more
0 upvote
3 Replies
Accepted Solution
Key Advisor
July 01, 2021 05:48
Thanks @TiphaineCuisset Hi, @JenniferM I think it happens when Salesforce contact owner's name and email do not match with the HubSpot co...read more
nickanscombe on June 28, 2021
We are coming across a recurring problem whereby HubSpot intelligence does not populate crucial company properties, most importantly "Industry". We use this property to segment our leads by good fit and poor fit companies. If they are left bl read more
Contributor | Platinum Partner
June 28, 2021 08:02
Hi @nickanscombe hope you are doing well. wouldn't be easier and cheaper to ask for this info in your forms? If HubSpot isn't getting it from t...read more
Solved
marekzp on May 21, 2021
Hi! We currently use Zapier to integrate HubSpot with a number of other systems, most notably Moodle, Mailchimp, WooCommerce, and Stripe. We have a specific list of around 10 properties per contact that need to be kept in sync across several sys read more
0 upvote
8 Replies
Accepted Solution
Top Contributor | Gold Partner
July 20, 2022 08:00
Hi @KrisDoane and @kvonloesecke Kris I understand your pain, as Zapier Zap triggers have limited control compared with the many conditions...read more
PPutvinskis on March 29, 2021
Hello everyone, I would like to ask for advice while searching for best softphone integration with HubSpot. So our criteria are: -Low cost (since we are small business) -Need every call to be registered in HubSpot -Need to take notes duri read more
1 upvote
4 Replies
Participant
April 09, 2021 00:27
Hello Plats, Thank you for the recommendation! Kind Regards, P.
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