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Sales Integrations

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Solved

GiulioFerretti on May 02, 2024

configure auto-creation of contacts and companies from inbound emails

Hi I connected my gmail inbox to the sales hub (free edition). Issue: not all ibound messages are CRM-related, but HubSpot creates mew contacts and companies for all incoming emails. Ideally, I'd wand a conversation to be tracked if one of th read more

Reply Connected Email Integrations

1 upvote

4 Replies

Accepted solution

Lucila-Andimol

Thought Leader | Platinum Partner

May 02, 2024 06:20

Hey @GiulioFerretti You'd have to do as Matthew suggested and setup the extension to exclude certain domains. You can also set this up at...read more

Solved

Tiffany_Chung on February 06, 2024

Email not logging

Hello! I have my Zoho mail account connected to Hubspot via the integration, and I've set auto-BCC to the logging address for outgoing emails. Initially the email logging and contact-creation process worked as intended, but starting from last De read more

Reply Connected Email

0 upvote

1 Reply

Accepted solution

karstenkoehler

Hall of Famer | Partner

February 06, 2024 05:07

Hi @Tiffany_Chung , Could you confirm that all of the requirements for logging are met? https://knowledge.hubspot.com/connected-email/log-ema...read more

Solved

JFox2 on November 22, 2023

cursor jumping around when composing email

Hello, We've been having this same issue for some time When the HubSpot Sales window is open and we start writing, the cursor immediately jumps to the bottom of the email. If i untick the track option its stops. This happens in web mail as read more

Reply Connected Email

4 upvotes

6 Replies

Accepted solution

DianaGomez

Community Manager

November 22, 2023 10:31

Hi @JFox2 , Thank you for reaching out to the Community! The problem with the cursor jumps in Outlook when using the sales add-in is a ...read more

Solved

ALaw5 on June 28, 2023

Zoho Invoice - Authenticating Hubspot Sender Domain

Hi, I would like to utilise my hubspot email/inbox with Zoho Invoice and got the instruction from them however i could not locate the DNS settings in hubspot to implement the following which would allow Zoho to authenticate hubspot's sender dom read more

Reply Connected Email CRM FREE Integrations Settings

0 upvote

3 Replies

Accepted solution

mangelet

Guide | Platinum Partner

June 30, 2023 05:36

@ALaw5 Zoho is requesting that you modify your DNS records to allow them to send emails through your domain cleanly, securely and authentically ...read more

DImir on September 29, 2022

Outreach Integration

Hey there, I am planning to do an emailing campaign via Outreach. I will import prospects to Outreach and put them in a sequence. The thing is I want them to sync to HubSpot when they answer. Is that possible? I don't want all pro read more

Reply Connected Email Contacts Marketing Email

0 upvote

1 Reply

PamCotton

Community Manager

September 29, 2022 17:38

Hello @DImir . That's a great question! I want to invite our top experts to this conversation @Phil_Vallender @webdew any recommendation...read more

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