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Sales Integrations

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Solved

ClearDeskNK on July 24, 2024

HubSpot + Dialpad calling same number simultaneously

Once in a while when I call out of Hubspot, Dialpad will also create a new call to the same number at the same time. How can I fix this?

Reply Calling

0 upvote

2 Replies

Accepted solution

Emma_M

HubSpot Moderator

July 25, 2024 16:06

Hi @ClearDeskNK , Thank you for reaching out and welcome to the Community! If we take a look at the Dialpad Integration page here , Dialpad b...read more

Solved

MLonghofer on January 18, 2024

Ringcentral Integration

What is the best RingCentral integration for Hubspot? I'm seeing several integrations on the RingCentral site, which are: 1) SMS and meetings in Hubspot 2) Hubspot (3-star rating) 3) Hubspot Data Sync 4) Hubspot Add-In Hubspot lists the followi read more

Reply Calling Integrations

0 upvote

3 Replies

Accepted solution

trevordjones

Recognized Expert | Diamond Partner

January 19, 2024 15:16

Thanks for the tag @PamCotton and nice to meet you @MLonghofer ! I'm not personally using these applications myself, but just looking at th...read more

Solved

VRakitski on December 28, 2023

Receiving SMS via Twilio account

Is there any possibility to receive SMS in Hubspot through a connected Twilio account (without using third-party paid services)? Thank you,

Reply Calling Integrations

0 upvote

1 Reply

Accepted solution

DSharma02

Top Contributor | Gold Partner

December 28, 2023 04:33

Hi @VRakitski , HubSpot does not offer native support for receiving SMS messages directly within the platform with Twilio acc. You can only send ...read more

AFish on August 21, 2023

Syncing CallRail data with HubSpot

Hi there, A client has CallRail integrated with HubSpot. Ideally, they'd like to see info on the HubSpot contact record that is being captured in CallRail s uch as the agent that answered the call, callrail tags identifying product interest, t read more

Reply Calling

0 upvote

3 Replies

RShortt

Participant

May 01, 2024 14:55

You are able to push tags from Call Rail to Hubspot contact records?

Solved

Gafana on July 03, 2023

Automatically logging all Ringcentral calls into Hubspot

We are currently using the Ringcentral for Hubspot integration. What we need is to be able to automatically log all inbound and outbound calls to the associated Hubspot contact record. I see that this can be done if the calls are managed directly read more

Reply Calling CRM Integrations

1 upvote

12 Replies

Accepted solution

Gafana

Member

July 22, 2023 23:31

Thats pretty much it. I only showed 1 of the 4 paths because they are all the same, just adjusted to record the c...read more

Solved

JElgula on May 11, 2023

Some of the Zoom calls not importing to HubSpot

Hey, I have a problem where the SDR's Zoom call is not properly exported to HubSpot. The call is available in Zoom, but it hasn't integrated into HubSpot for some reason. I contacted Zoom but they said that they are not responsible for 3rd party in read more

Reply Calling Integrations Sales

0 upvote

4 Replies

Accepted solution

DianaGomez

Community Manager

May 12, 2023 13:10

Hi @JElgula , t hank you for reaching out! If you are still running into this issue, I would recommend connecting with HubSpot Technica...read more

IbrahimKhattana on May 25, 2022

HubSpot CTI Connector for Amazon Connect

Octave HubSpot (inbound & outbound) CTI Connector is specifically developed for Amazon Connect customers who are looking for seamless integration between Hubspot and Amazon Connect. Amazon Contact Control Panel (CCP) runs inside the read more

Reply Calling CRM

1 upvote

1 Reply

kvlschaefer

Community Manager

May 26, 2022 15:07

Thanks for sharing, @IbrahimKhattana !

JProcházka on October 12, 2021

Aircall does not log my calls into HubSpot

Hello everyone, I have an Aircall account which I would like to log calls into my HubSpot to the company I call. This works for every team member except me, and we cannot figure out the way to do it. I do have the Aircall addon installed and I hav read more

Reply Calling Sales

0 upvote

2 Replies

webdew

Guide | Diamond Partner

October 13, 2021 03:51

Hi @JProcházka , Soemtimes this kidnof issues happens and het resolved by themselves. I will advise you remove teh add on, clear the cache on your ...read more

Solved

Long_Nguyen on June 24, 2021

3CX Integration storage

Hi, I would like to ask about 3CX call recording: - Will the activity log for remain permanently? - Will the call recording remain permanently? - How many call recording is stored maximum in the activity log? - Can I make access right for the read more

Reply Calling Integrations

0 upvote

3 Replies

Accepted solution

natsumimori

Community Manager

June 25, 2021 02:05

Calling limit is different for each HubSpot subscription. For example, for Free HubSpot CRM accounts, calling limit is 15 minutes per user per month....read more

Solved

karstenkoehler on June 12, 2021

Populating HubSpot call type when making calls with AirCall

Hey everyone, Is it possible to automatically populate the type of a call in HubSpot when making calls with AirCall? For the call outcome ths works just fine but this functionality doesn't seem to extend to the call type. AirCall tags ar read more

Reply Calling Enterprise Integrations Sales

7 upvotes

9 Replies

Accepted solution

StefanWendt

Top Contributor | Diamond Partner

June 23, 2021 03:53

Correct @karstenkoehler at the moment there is no mapping between Aircall and HubSpot properties possible. Call outcome should be done via custom p...read more

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