Jan 9, 2019 4:13 AM
I've had to uninstall the Hubspot Wordpress Plug-in from my website as it was responsible for a 20% reduction in performance.
The forms work, but now I no longer have access to the Cookies notification and Live Chat options. Please see the performance reports here Website Performance
Aug 11, 2020 9:05 AM - edited Aug 11, 2020 9:06 AM
Sep 17, 2020 10:09 AM
Aug 11, 2020 5:01 PM
I would like to apologize for the frustrations, data issues, and business impact this has caused. Also wanted to mention that as much as I am advocating this in my end, our team is currently working on this, and we will be updating this thread as more information comes along.
If you would like to discuss more about your cancelation, your account manager would be able to assist you further with your request.
Sep 22, 2020 5:55 PM
Here's another comment about this... When running GtMetrix, the Yslow score is terrible. One of the highest priority items is to add expires headers. Now I've done that but its still a problem because of Hubspot. SEe below results
Sep 14, 2020 4:10 PM
Oct 12, 2020 4:31 AM
Could you maybe explain how you were able to add the chat (tracking code) to an individual page. I can only find how to add it to the footer (i.e. teh whole site), throught the theme editor in Wordpress.
Oct 14, 2020 6:31 PM - edited Oct 14, 2020 6:32 PM
I am trying to work around as much of the HS plug in as possible so that I can delete it and keep HS - I can move the analytics into Google Tag Manager; I can ditch using pop-ups and use the HS form embed code in my own popup modal in my Wordpress theme, but I still have Chat to contend with. I am a paying customer and want to use chat on my site - but this plug in slowed our page speed on a new site we are creating. My workaround for loading chat by delaying until 7 seconds doesn't seem to be helping because the plug in loads everything up front. So we are thinking of creating a fake chat trigger that will force chat to load only when someone enacts the trigger. @PamCotton if this will work and allow me to ditch the plug in and still use HubSpot for all of these features please confirm and point me to some documentation of best practices. I need to decide on my contract for 2021 quickly and I am having a hard time justifying a contract of $25k for software that slows down our site.
Oct 15, 2020 11:55 AM - edited Oct 15, 2020 11:56 AM
Hello, We recently updated the "Time on page in seconds" trigger. Delaying the chat widget load by at least 5 seconds should optimize for a faster initial page load for those using the chat.
Oct 15, 2020 12:28 PM
Oct 16, 2020 8:43 AM
Hello @ReneeB ,
I talked with our team and they recommended connecting with HubSpot Technical Support, as Support is included in your subscription, you will be able to provide additional detail to our support team including the URL you are testing and past/present scores.
Mar 24, 2021 9:29 AM
May 8, 2021 3:03 AM
We just tried to launch a new Wordpress site using the Hubspot plugin and ran into this issue, which is a game stopper for us. Since Hubspot hasn't fixed the issue what alternatives are folks switching to that doesn't slow down the site so horribly?
Jun 17, 2021 3:07 PM - edited Jun 17, 2021 5:17 PM
Quite a disheartening thread. I imagine that if you haven't yet seen debilitating churn because of this, you soon will.
I've implemented Hubspot at our own organization and a number of our client's. Five years ago, Hubspot was revolutionary. Since then, what has Hubspot done? You've grown the tool to the point of feature bloat. You've bled into turning the tool into a jack of all trades (and master of none). You've raised prices and changed subscription structure (my bills recently nearly tripled in size with no warning).
Today I had the last straw. For the umpteenth time I've tried to optimize my site speed, and it is glariningly obvious that Hubspot is the largest speed suck on my site. And NO, it's not semantics - multiple lookups cause my waterfall to lag like molasses.
At the same time, your competitors intimately know and understand this, on top of all the other things about Hubspot that have increasingly caused me grief.
Looks like I'll be booking for that Active Campaign call ASAP (Sly outbound email campaign they're running directly targetting your users, BTW).
Ignore threads like these long enough, and watch your competitors come in and sweep the rug out from under your feet faster than you can say boo.
Five years ago I was a Hubspot evangelist, screaming your name from the hilltops. Fast forward a month from today, and I imagine we'll have our firm and our client firms fully migrated away from Hubspot, and will cease recommending and assisting with implementation entirely.
I DO mean to be drastic. You DO need to listen. Choose NOT to act, and watch your market share erode in swaths.
Despite what little we do hear from the Hubspot voices on this thread - the developers in the crowd can read right through the BS - this SHOULD be simple to fix, it SHOULD be fast, and there's NO GOOD REASON why you should deny it from your paying customers any longer.
My two cents,
Jun 18, 2021 3:44 AM
We've recently spent a lot of time working on our site load speed and overall performance. The only way to get speeds to a remotely acceptable level (for users and search engines) was to load Hubspot asynchronously, and set forms to load right at the end of the process. Even that couldn't get our mobile speeds above 50(!) in Lighthouse. There's so much bloat in the Hubspot code - especially around leadflows.js.
Google has applied a mobile-first crawling policy for years, and recent updates have focused on user experience and site performance, we're finding Hubspot's failure to resolve this problem is causing real issues for our SEO.
It seems the only fix is to rip Hubspot out of our site. Which I really really don't want to do... but, like you, I've heard plenty from other automation providers recently.
Jun 18, 2021 5:42 PM
Hello, @Andrew-CI thank you for your feedback, I would like to apologize for the frustrations, data issues, and business impact this has caused. Have you connected with our technical support about this matter? I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screen share if necessary. This way they can check your case specifically with more information you will be able to provide.
Jun 18, 2021 6:11 PM
Hi Pam! You may want to take a look at the rest of the thread.
This isn't a support issue. The Hubspot Wordpress plugin has been slowing down our websites for years, and Hubspot has done nothing to address the issue. This is a product issue.
Unless you're team actually confronts this issue - it seems like a tidal wave of departing Wordpress users may be upon you.
I finally pulled the plugin out of my site for the first time in three years - lo and behold my GTMetrix scores jumped from 45% to 100%!
What Andrew is describing is that he took extra efforts to attempt to optimize loading, which shouldn't be necessary in the first place. He deployed a workaround,
a month ago
Is there an update here? With Google's most recent core update this has become completely CRITICAL, as if it wasn't in the past.
It's like your basically asking us to either use Hubspot OR rank in SEO. You're asking us to compromise on the biggest part of our business and it's unacceptable.
Can we please get an update as it relates to Core Web Vitals?
2 weeks ago
Hey @CDav9 ,
Thank you for reaching out to the Community!