Where to find connected issues from JIRA?SOLVE
Jan 22, 2018 12:36 PM
I've integrated JIRA Cloud throught the provided addon from Atlassian.
It finds customers and companies perfectly.
The issue I got is backtracking. In hubspot I am not able to find the linked issues to the customer or company that I've linked inside the JIRA issue..
Is this an issue/missing function that Hubspot don't got? Or am I just missing something?
Solved! Go to Solution.
Jan 30, 2018 3:34 AM
I got CRM for JIRA installed on my JIRA (Software and Service Desk) application in cloud: https://marketplace.atlassian.com/plugins/jira-crm-integration/cloud/overview
In the issues in JIRA the CRM addon finds the appropiate contact in Hubspot and displays the information (as you can see on the blog-link above).
I really liked this feature, and thought it was more integrated with Hubspot - so I could display all JIRA issues linked on a contact or company by looking inside the Hubspot portal.
But it looks like the addon just got data from Hubspot by searching on the reporter, and do not perform any saved connection.
This post will now be more like a feature request - for Hubspot to cooperate with Atlassian for a better solution.
If no other answer is presented, I got my answer right here.