What happens to syncronized data (activities) in each system after disabling the sync?

[heiko_bergmann]

Dear community.

I want to sync data from Creatio with HubSpot. Previously I have copied the Contacts and Companies by export/import in both systems. Activity data shall be syncronized between the systems. What will hapen with activities once the sync between the systems will be disabled? Is there a way to keep this data alive in both systems?

Thank you.

Kind,

Heiko

[heiko_bergmann]

Dear Karsten, thank you for your fast reply. I will check with support of Creatio. If it will remain on this end, too. We will import Contacts/ Companies in both systems and in order to get the activities in both systems we will use the connection via sync. Kind regards, Heiko

[karstenkoehler · Accepted solution]

Hi @heiko_bergmann,

Any records and activities created should remain in HubSpot. While I haven't tested this with Creatio specifically, I haven't encountered any other app that handles this differently - it would require active deletion upon disconnecting the apps.

Best regards!