Sales Integrations

monolithed
Contributor

The calendar requires permissions to install Google Meet

SOLVE

As an administrator, I added Google Meet, but other users can't use it because it's not installed for them. In my view, the integration with Google Meet should work the same way as Google Calendar, but it doesn't.

1. When creating an event, users can't select Google Meet.

Screenshot 2024-08-23 at 11.59.47.png

 

2. If they click the 'Connect App' link, Google Meet isn't listed.

Screenshot 2024-08-23 at 12.00.37.png

 

3. When users go to the Marketplace and find Google Meet, they are prompted to request installation permissions from the administrator.

Screenshot 2024-08-23 at 12.14.32 PM.png

Screenshot 2024-08-23 at 12.14.20 PM.png

 

4. The administrator receives an email asking to grant permissions to the user via the path: Admin - App Marketplace Access, which doesn't exist in the system. Alright, I understand that I need to go to Users -> Account -> Settings Access -> App Marketplace Access.

Screenshot 2024-08-23 at 12.01.04.png

5. The problem is, I don't want to give all users the right to install applications!

6. Moreover, granting a user permissions through App Marketplace Access does not take effect until the user is given super admin rights.

1 Accepted solution
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

The calendar requires permissions to install Google Meet

SOLVE

Hi @monolithed 

if you want the users to be able to install apps (like Meet or any other integration they 'll need)

you need to give them these permissions

Screenshot 2024-08-23 at 10.55.14.png

Once you grant this, they should be able to install it (without being SuperAdmins).

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

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2 Replies 2
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

The calendar requires permissions to install Google Meet

SOLVE

Hi @monolithed 

if you want the users to be able to install apps (like Meet or any other integration they 'll need)

you need to give them these permissions

Screenshot 2024-08-23 at 10.55.14.png

Once you grant this, they should be able to install it (without being SuperAdmins).

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

monolithed
Contributor

The calendar requires permissions to install Google Meet

SOLVE

Switching that option didn’t help until I gave superuser rights. Either way, it doesn’t solve the problem because I don’t want to give users unrestricted access to install any apps or spend time on system administration. I don’t understand why it’s not possible to create a list of trusted apps that don’t require installation permissions.

0 Upvotes