Syncing with SurveyMonkey

[Spela]

I'm getting this messages constantly when I want to sync new surveys with SurveyMonkey. Usually, everything got synced after a few attempts.
The issue that I encountered recently is that I have 3 surveys that have more than 20 responses and just won't sync even after many attempts during the past week.

The surveys are created totally the same as all the rest of them (so email question is on the 1st place etc). 

Anyone experienced a similar issue and has a solution to it?

[Spela]

Thanks, I'll try to get some feedback from the support next time.  

[jennysowyrda · Accepted solution]

Hi @Spela, 

Have you contacted HubSpot Technical Support regarding this matter? Working directly with them will be the best next step as this issue is specific to your portal, and Technical Support is included in your subscription.

Thank you,
Jenny