Jun 10, 2021 4:28 AM
We are attempting to synch the data that shows up in the acitvity feed of a contact using PieSync. I am able to find matching fields for all the individual activities but we want to use the timeline as it appears in the Contact Overview.
What is the suggested field mapping to achieve this? I know which field it is for the CRM we are syncing too but I can't figure out what we use for Hubspot.
Jun 11, 2021 8:20 AM
Thank you for reaching out to the Community!
If I understand correctly, you would like to sync contact activities with another app and they should appear there the same way as on the contact's activity timeline in HubSpot? Like this:
Activities are interactions that are recorded on a record's timeline. They include notes, emails, calls, tasks, and meetings. Our Data Sync solution currently only syncs information that is stored in properties. While there are many properties in the CRM that are associated with actions, Date of last meeting booked in meetings tool for example, the Data Sync feature can't record and sync timeline activities.
If this is not what you're trying to achieve, it would be great if you could share a bit more information about the data you're trying to sync:
Jun 15, 2021 3:38 AM
Thank you for your reply @MiaSrebrnjak! This is the informatie I needed. I was indeed looking for a way to sync that timeline but we will go forward with syncing notes, emails, tasks etc individually!
Jun 15, 2021 4:46 AM
Got it, I'm glad I could help! 🙂
What I also wanted to suggest: depending on the app you're using and would like to sync, there could be more integrations available that also let you exchange activity information between apps. I would recommend to search our App Marketplace to check if there are more solutions available.