SurveyMonkey incomplete data not displaying
Nov 26, 2018 4:11 PM
I recently integrated a new SurveyMonkey survey to our CRM. Last week, all responses were showing in Hubspot, including incomplete entries. This week, no incomplete entries will display. Our HS rep said that responses will only sync if the user clicks "Done", but that wasn't the case previously.
Has anyone encountered a similar issue? Or has anyone successfully integrated incomplete survey responses from SM to HS?