Stop contact creation on new user add

[MTuck]

When I add a new user to HubSpot all of the user's gmail contacts are being imported from gmail into HubSpot. How can I turn off this automatic import?

[karstenkoehler · Accepted solution]

Hi @MTuck,

This is not a default HubSpot feature, it is definitely related to an integration, most likely the HubSpot and Google Contacts integration: https://knowledge.hubspot.com/integrations/connect-hubspot-and-google-contacts

Can you navigate to Settings > Integrations > Connected Apps. You should see the Google Contacts integration here or another tool that is potentially creating these contacts. Here you would either modify the sync settings or remove the integration entirely. Out of the box, HubSpot does not create contacts when a Google user connects their inbox/calendar.

Best regards!