Slack intigration

[OAskarov]

Hi Community,

So, I installed the Slack app and configured the inbox to sync with the Slack channel I created.

I created a workflow to send notifications about form submissions and other lead activities to the Slack channel.

However, I only have the option to "Create Slack Channel" in the workflow.

What am I doing wrong?

I'd love to get on a call with someone to sort this out.

Thanks

[franksteiner79 · Accepted solution]

Hi @OAskarov 

Can you maybe share a screenshot of what you are doing and what you are seeing?

Normally, the integration shows a "send slack notification" option in the available workflow actions, as per below screenshot.

I can also see you have a professional subscription. I'd recommend making use of HubSpot Support - the team is available on chat, call back and via e-mail and can remotely access your portal to help you troubleshoot.

Hope that helps.

Frank