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FHencken

‎Sep 13, 2022 8:58 AM

Member

Shopify order synchronization is not working

Hey there,

 

We have a problem right now, since 3 weeks the incoming or created orders in Shopify are not showing up as a deal in the HubSpot contact history. We are a bit helpless right now because we didn't change anything, and it worked perfectly before. Help would really be much appreciated! Thanks

 

mjuks team

0 Upvotes
1 Reply 1
MiaSrebrnjak
Community Manager

‎Sep 14, 2022 9:05 AM

Community Manager

Shopify order synchronization is not working

Hi @FHencken,

 

Thank you for reaching out to the Community!

Could you confirm that you're using this Shopify integration? Thank you!

My first recommendation with integration troubleshooting is always to try reinstalling - it could be that the connection was interrupted and needs to be reconnected. Let me know if this helps! Thanks!

 

Cheers
Mia, Community Team


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Shopify order synchronization is not working
Sales
Sep 14, 2022