Shopify Products pull into HS, but can't access in deals/quote

[sberry11]

Hi - We've created a few new products in Shopify and they pull over into the HS product library, but they aren't accessible. I can't click the square next to it to select it and it also isn't available in deals and quotes. What am I missing?

[TiphaineCuisset]

Hi @sberry11 

Thank you for posting in the Community! 

It is not possible at this stage to choose a Shopify product and adding it manually to a HubSpot deal. What you could do and other users have been doing would be to export your products from Shopify and then import the products in HubSpot so you can add them in your deals. 

You have more information regarding how the integration works here:

Use HubSpot's Shopify integration 

However, I invite you to upvote this Idea that is similar to what you would like. The Ideas Forum is where our Product Team regularly reviews new ideas and engages with users for their feedback. 

Hope that helps

Have a lovely day

Tiphaine