Jul 23, 2020 8:08 AM
I am using the Contact Owner in HubSpot which is based on my Salesforce Lead/Contact owner to send internal emails to my sales staff. What is the best way to handle people who have left the company? Should I change the lead owners?
Jul 23, 2020 9:44 AM
I don't fully understand your question, but here's what I think you're asking:
Is that correct?
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HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer
Jul 23, 2020 9:57 AM
@Josh yes, I would like that to happen and not have the deactivated user issue. The problem is with reporting. If I start changing the owner names these effects reports. E.g. lead the disqualification rate. What I am noticing is I HAVE to update disqualified leads from an owner who no longer works in the company to someone who does. Correct?