Sales Integrations

PKirova
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Salesforce task sync - deleting tasks in Hubspot

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We are using Salesforce - Hubspot integration.

 

I have 2 questions:

 

1) Is there a way to automatically delete in Hubspot the tasks deleted in Salesforce?

2) If tasks are deleted in Salesforce but exist in Hubspot, will they be created again in Salesforce through the integration in the next contact resync? 

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danmoyle
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Participante de valor | Parceiro Elite

Salesforce task sync - deleting tasks in Hubspot

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@PKirova here's an idea submitted to HubSpot that asks for tasks to be deleted, so that tells me that no, tasks between HS/SFDC are not deleted. This would also make me believe that if a task is deleted in SFDC but exist in HS, it very well may create them again in SFDC. I'd test that for sure. 

 

In the ideas forum, give that idea an upvote and comment. The more popular ideas get the attention of the HubSpot product team. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

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LaurenRyan
Top colaborador(a) | Parceiro Diamante
Top colaborador(a) | Parceiro Diamante

Salesforce task sync - deleting tasks in Hubspot

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1 - No, there isn't.

2 - Historical activities aren't synced - so they will not be recreated when the contact syncs.

danmoyle
Solução
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Participante de valor | Parceiro Elite

Salesforce task sync - deleting tasks in Hubspot

resolver

@PKirova here's an idea submitted to HubSpot that asks for tasks to be deleted, so that tells me that no, tasks between HS/SFDC are not deleted. This would also make me believe that if a task is deleted in SFDC but exist in HS, it very well may create them again in SFDC. I'd test that for sure. 

 

In the ideas forum, give that idea an upvote and comment. The more popular ideas get the attention of the HubSpot product team. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
kvlschaefer
Gerente da Comunidade
Gerente da Comunidade

Salesforce task sync - deleting tasks in Hubspot

resolver

Hi @LaurenRyan and @danmoyle,

 

Thanks for sharing your thoughts 🙂

 

Best,

Kristen


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danmoyle
Participante de valor | Parceiro Elite
Participante de valor | Parceiro Elite

Salesforce task sync - deleting tasks in Hubspot

resolver

Always, my friend! 😊 Appreciate you, @kvlschaefer . 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/