Sales Integrations

PKirova
Colaborador

Salesforce task sync - deleting tasks in Hubspot

resolver

We are using Salesforce - Hubspot integration.

 

I have 2 questions:

 

1) Is there a way to automatically delete in Hubspot the tasks deleted in Salesforce?

2) If tasks are deleted in Salesforce but exist in Hubspot, will they be created again in Salesforce through the integration in the next contact resync? 

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1 Soluciones aceptada
danmoyle
Solución
Miembro estimable | Partner nivel Elite
Miembro estimable | Partner nivel Elite

Salesforce task sync - deleting tasks in Hubspot

resolver

@PKirova here's an idea submitted to HubSpot that asks for tasks to be deleted, so that tells me that no, tasks between HS/SFDC are not deleted. This would also make me believe that if a task is deleted in SFDC but exist in HS, it very well may create them again in SFDC. I'd test that for sure. 

 

In the ideas forum, give that idea an upvote and comment. The more popular ideas get the attention of the HubSpot product team. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

Ver la solución en mensaje original publicado

4 Respuestas 4
LaurenRyan
Colaborador líder | Partner nivel Diamond
Colaborador líder | Partner nivel Diamond

Salesforce task sync - deleting tasks in Hubspot

resolver

1 - No, there isn't.

2 - Historical activities aren't synced - so they will not be recreated when the contact syncs.

danmoyle
Solución
Miembro estimable | Partner nivel Elite
Miembro estimable | Partner nivel Elite

Salesforce task sync - deleting tasks in Hubspot

resolver

@PKirova here's an idea submitted to HubSpot that asks for tasks to be deleted, so that tells me that no, tasks between HS/SFDC are not deleted. This would also make me believe that if a task is deleted in SFDC but exist in HS, it very well may create them again in SFDC. I'd test that for sure. 

 

In the ideas forum, give that idea an upvote and comment. The more popular ideas get the attention of the HubSpot product team. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
kvlschaefer
Administrador de la comunidad
Administrador de la comunidad

Salesforce task sync - deleting tasks in Hubspot

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Hi @LaurenRyan and @danmoyle,

 

Thanks for sharing your thoughts 🙂

 

Best,

Kristen


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danmoyle
Miembro estimable | Partner nivel Elite
Miembro estimable | Partner nivel Elite

Salesforce task sync - deleting tasks in Hubspot

resolver

Always, my friend! 😊 Appreciate you, @kvlschaefer . 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/