Sales Integrations

RGomes73
Participant

Sales navigator features not working

SOLVE

 

Working with the new prospecting workspace.

When executing tasks, it seems that the Sales Nav app is not working well. I beleibe a pop up should appear or us to send a connection request or Inmail right inside of HS. 

 

Is this feature working for someone else? I tried logging out of linkedin and re-install the app but no difference.

 

Happy to know solutions for this, thanks! 

Screenshot 2024-04-11 at 3.20.04 PM.png

0 Upvotes
1 Accepted solution
BérangèreL
Solution
Community Manager
Community Manager

Sales navigator features not working

SOLVE

Hi @RGomes73,

Thank you for the additional information and sorry for the delay in the response.

Could you please try the following and see if this helps:

- Try clearing out the cache and cookies?
- Try it again on another browser?
- Add LinkedIn as a trusted site to your navigator?

I'd be happy to put you in touch with some of our Top Experts and some of our Community Members:
Hi @JShipton, @Jack_Reedy, @KWestphal, @SSchelfhout, @JAmetller, @CB44, @johnelmer, @GreyHamilton and @jolle do you have any insights you could share to help @RGomes73, please?
 

Thanks a  lot and have a lovely day!

Best,
Bérangère


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0 Upvotes
7 Replies 7
BérangèreL
Community Manager
Community Manager

Sales navigator features not working

SOLVE

Hi @RGomes73,

Thank you for asking the Community!

If you are looking to send InMails from HubSpot, here is an article that might help you "Send InMails from contact and company records".

Also, I'd like to invite some of our Top Experts and some Community Members to this conversation: Hi @hcf797, @BCD, @YMontgomery84, @HFisher7, @JDillon0, @Jonas_De_Mets, @johnelmer and @DanMYD do you have suggestions to help @RGomes73, please?

Thanks and have a nice day!

Best,
Bérangère


Saviez-vous que la Communauté est disponible en Français ?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings!


0 Upvotes
RGomes73
Participant

Sales navigator features not working

SOLVE

Hi Bérangère,

Thank you for the support.

That's where the problem relies, the popup shows nothing, there's not even a pop-up, just the sales navigator integration title

0 Upvotes
BérangèreL
Solution
Community Manager
Community Manager

Sales navigator features not working

SOLVE

Hi @RGomes73,

Thank you for the additional information and sorry for the delay in the response.

Could you please try the following and see if this helps:

- Try clearing out the cache and cookies?
- Try it again on another browser?
- Add LinkedIn as a trusted site to your navigator?

I'd be happy to put you in touch with some of our Top Experts and some of our Community Members:
Hi @JShipton, @Jack_Reedy, @KWestphal, @SSchelfhout, @JAmetller, @CB44, @johnelmer, @GreyHamilton and @jolle do you have any insights you could share to help @RGomes73, please?
 

Thanks a  lot and have a lovely day!

Best,
Bérangère


Saviez-vous que la Communauté est disponible en Français ?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings!


0 Upvotes
RGomes73
Participant

Sales navigator features not working

SOLVE

I discovered that my browser was blocking cookies, so just had to disable that. 
Thank you so much for your help! 

BérangèreL
Community Manager
Community Manager

Sales navigator features not working

SOLVE

Hi @RGomes73,

Thank you for your message!

I am delighted to see that it is now working for you!

It's my pleasure!

Have a beautiful day!

Best,
Bérangère


Saviez-vous que la Communauté est disponible en Français ?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings!


0 Upvotes
BCD
Member

Sales navigator features not working

SOLVE
Unfortunately, it's another money grab by LinkedIn. You must upgrade to
Sales Navigator Advanced Edition.
0 Upvotes
RGomes73
Participant

Sales navigator features not working

SOLVE

It's actually the one I've got

0 Upvotes