Pulling LinkedIn information into Sales CRM - one way interface into HubSpotSOLVE
Jul 3, 2018 3:01 AM
Hi, we have LinkedIn Sales Nav Teams and Sales CRM, considering upgrading to the paid HubSpot version, but we have a few concerns.
Is there a way to:
1. Get HubSpot to pull information from LinkedIn when a lead's first and last name is added to a new contact?
I.e. when a lead's first and last name is added in HubSpot manually, the current company of lead, current role of lead, and other details are automatically pulled from LinkedIn. One way interface into HubSpot.
2. Get HubSpot to pull “Activity” notes added on LinkedIn?
I.e. to pull notes that are made on LinkedIn lead profiles (along with the date the note is made), and sync it with the notes section on HubSpot. One way interface into HubSpot.
3. Get HubSpot to pull “Tags” added on LinkedIn, and ideally classify where the lead is in the sales cycle per tag?
I.e. when a tag is added to a leads profile, HubSpot recognises that as a change in sales stage, and updates the stage in the CRM. One way interface into HubSpot.
Solved! Go to Solution.
Jul 3, 2018 6:05 AM - edited Aug 22, 2019 7:16 PM
Q: Can we scrape LinkedIn Sales Navigator data into HubSpot if we use a HubSpot paid account?
Short A: No, no and yes. But not necessary. - Nov 2018 Update (bottom of thread)
While it's possible to scrape LinkedIn Sales Navigator data and deposit it into HubSpot, Microsoft has made it a cumbersome, clunky and dated process by design. Not to mention, if Microsoft even thinks you're applying scraping tools to the LinkedIn platform they will terminate your account with NO REFUND on any annual contract you may have agreed to for Sales Navigator.
While LinkedIn's attempts to label this work as 'attacks' under the Computer Fraud and Abuse Act have been unsuccessful in court, the work still violates the LinkedIn User Agreement.
- see LinkedIn Takes Data Scraping Fight to Ninth Circuit
No means 'no'.
When HubSpot announced the LinkedIn Sales Navigator integration just over a year ago in June 2017, they used very precise language in their product release. Language like, "... nestled right into your HubSpot database." and "... you’ll see a slew of useful information pulled directly from LinkedIn."
What this means is that the LinkedIn Sales Navigator data pulled directly from LinkedIn and nestled right in your HubSpot database DOES NOT RESIDE IN HubSpot!
It's only in the HubSpot KB article, Using HubSpot's integration with LinkedIn Sales Navigator, that you'll find the following note:
Yes -- the cumbersome; the clunky; the free; and risky.
If you absolutely must scrape LinkedIn data because you don't want to risk granting a cheap VA from Upwork access to your premium LinkedIn account (for good reason), here are a few free resources. Just don't say you weren't warned.
[this is not an exhaustive list]
Zapier - HubSpot + LinkedIn Integrations (LinkedIn limits access)
How to Setup LinkedIn to HubSpot Integration in 5 Minutes
Nov 2018 Update
LinkedIn has added the following additional privacy option with a default setting intended to auto-protect your email address from bulk-downloads. As GDPR adoption heats up more and more global SaaS corporations are implementing additional privacy options to protect their members.
Good luck on your project.