Office 365 Connection not working

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New Contributor

Email connection disabled. I click 'reconnect inbox'Email connection disabled. I click 'reconnect inbox'I select Office 365I select Office 365I click Connect InboxI click Connect InboxI click acceptI click acceptI select my accountI select my accountConnection in progressConnection in progressIt says 'success'It says 'success'Still disabledStill disabled

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Community Manager

Hey @eriknilsson

 

If you are looking to connect using the Office 365 connection, have you confirmed that they are your email provider (and not just your email client)? If this is not the case, I would recommend connecting your inbox via the IMAP connection. This will require you to know the imap and smtp ports that your email provider uses. If you do not know that information, I would recommend partnering with your IT team to get that information. 

 

Thank you,

Jenny


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New Contributor

It turns out that my office has not yet been migrated to Office 365.

 

Further more, it looks like we do not have an IMAP endpoint. It's a self-hosted Exchange.

 

Guess I won't be able to use Hubspot then.

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