Sales Integrations

TFisher103
Member

NetSuite Sync is very slow

When I create a contact in HubSpot, it is taking hours to show up in NetSuite.
Also, my custom property in HubSpot is not populating in NetSuite once the contract is finally created.

2 Replies 2
WinnieHien
HubSpot Product Team
HubSpot Product Team

NetSuite Sync is very slow

Hello! Tossing this in here for posterity. 

 

Getting the initial sync set-up between NetSuite and HubSpot can take hours or days (depending on the volume of data e.g. thousands or hundreds of thousands of records). We'd recommend giving yourself a few days to run the initial sync/import if you have a lot of records. 

 

However, once you're integrated and in maintenance mode we'd expect sync times to be a few minutes or instant.  If that's not what you're experiencing, I'd recommend contacting HubSpot support and asking them to look into what might be causing delays. 

0 Upvotes
dennisedson
HubSpot Product Team
HubSpot Product Team

NetSuite Sync is very slow

@TFisher103  are you still having issues?

@MTan6 , I believe you recently started syncing with NetSuite as well.  You asked a question recently about it.  Do you have any advice?