Sales Integrations

geoffmyers
Member

NetSuite Item Groups --> HubSpot Products

We are using the official NetSuite integration to sync Inventory Items and Non-Inventory Items to HubSpot Products. While I see it is possible to sync Assembly Items and Kit/Package Items, I do NOT see an option for Item Groups, which are very important for us to synchronize. Item Groups are very similar to Assembly Items and Kit/Package Items, so I'm not sure why they aren't an option when configuring a data sync from NetSuite to HubSpot.

 

Can anyone confirm that this is, in fact, correct? It seems strange to include support for syncing Assembly Items and Kit/Package Items, which are nearly identical object types in NetSuite with only a couple of functional differences.

 

geoffmyers_0-1738084200785.png

Source: https://knowledge.hubspot.com/integrations/use-hubspots-integration-with-netsuite#configure-your-syn...

 

geoffmyers_0-1738084082799.png

Source: https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N2318089.html

 

Unfortunately, this means that we are forced to develop a completely separate, custom integration using the NetSuite and HubSpot APIs to sync Item Groups, which is is time consuming and expensive.

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1 Reply 1
PamCotton
Community Manager
Community Manager

NetSuite Item Groups --> HubSpot Products

Hey @geoffmyers, thank you for reaching out!

 

Currently, the official integration between NetSuite and HubSpot does not include Item Groups, likely due to the specific way they’re handled within NetSuite.

 

I want to invite our top experts, @TomM2 and @franksteiner79  do you have any recommendations for @geoffmyers matter?

 

Thank you,

 

Pam


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