Microsoft teams integration installation problem
SOLVEHi,
Our company's Hubspot account has Teams-integration and my colleagues are using Teams links in meetings. When I try to connect my Hubspot and Teams -account, HubSpot bot in Teams gives me this kind of message even though we have integration installed. This bot should give a verificaton message instead of this.
When I click install integration, I get message "This app is already installed on this account."
Does anyone have had same problem? How did you solve it?
1 Accepted solution
Microsoft teams integration installation problem
SOLVEHi @RT_1 ,
I have occasionally run into this problem with other integrations.
You should first fully remove the app, then clear your browser cache or use an incognito browser window to install it.
If that doesn't work, since this integraiton was built by HubSpot I would reach out to HubSpot Support. Most likely there is some remnant of a prior (failed) install in there that they may be able to help you clear.
- Trevor
If my post solves your problem, please accept it as a solution.
If my post solves your problem, please accept it as a solution.
Microsoft teams integration installation problem
SOLVEHi @RT_1 ,
I have occasionally run into this problem with other integrations.
You should first fully remove the app, then clear your browser cache or use an incognito browser window to install it.
If that doesn't work, since this integraiton was built by HubSpot I would reach out to HubSpot Support. Most likely there is some remnant of a prior (failed) install in there that they may be able to help you clear.
- Trevor
If my post solves your problem, please accept it as a solution.
If my post solves your problem, please accept it as a solution.
