Mailchimp Sync just stopped working.... what to do?
Our sync with Mailchimp just stopped sending new contacts from HS to MC. All data from MC is coming into HS and we're at a loss about what to do. Has anyone experienced anything like this before? We are well below our MC contact threshold so that is NOT the issue. We don't wnat to disconnect and re-connect without asking for any experience first. Any ideas would be greatly appreciated.
I checked the internal resources and I didn't find an uptick in Mailchimp integration issues, so it might be an unique issue to your account. For this, I'd recommend reaching out to the Technical Support Team via phone or chat (in your account, click "Help" button at the bottom right corner) so that they can look into your account and investigate further. Because Community members cannot access your account, I think it's best to connect with the Support team:)
