I am having an issue with the live chat slack integration.
I have followed the documentation and I am recieveing notifications of new messages within slack however I cannot reply. Any messages sent from slack do not appear in the live chat.
Hi! We figured it out from the HubSpot Help Chatbox. To create an inbox that maps onto Slack, we need to upgrade to a paid subscription. We're loving the free account as it is, so we'll stick with this for now. Thank you so much!
