LinkedIn Sales Navigator Plugin No longer allows me to sign-in

[FireFish]

Sales Navigator SignInError Window Pops Up

[vc16]

having the same issue

[kvlschaefer]

Hi @FireFish,

Thanks for reaching out!

1) Can I have you log in here: https://www.linkedin.com/sales/login.

2) Open an incognito window in Chrome (here are directions on how to go in Incognito) and try again?

If that doesn't work, can I have you disable all of your Chrome extensions, go into incognito mode and return to the sign-in page, please? As per: Use HubSpot's integration with LinkedIn Sales Navigator:

• You must have an assigned Sales Hub Professional or Enterprise seat to use the LinkedIn Sales Navigator integration.
  
• You must have a LinkedIn Sales Navigator Team or Enterprise account to use this integration. When you connect to LinkedIn Sales Navigator, you're only connecting the integration to your user account. To use the integration, each user will need to connect the LinkedIn Sales Navigator app from the HubSpot Marketplace while signed in to HubSpot with their unique login.

If you're still seeing an error after taking these steps, I would recommend contacting our Support Team so they can take a look into this for you.

Best,

Kristen

[FireFish]

Just to be clear, yes I can log in directly to my Sales Nav account + it worked flawlessly for months in HubSpot. 

[kvlschaefer]

Hi @FireFish,

Thanks for the clarification!

I would suggest going through the clearing cache and incognito steps, and also disabling your extensions if needed. If the issue continues after those steps, I would recommend reaching out to our Support team.

Best,

Kristen