Sales Integrations

ATzikas
Member

Last Salesforce Sync TIme

SOLVE

I currently am managing two customer accounts for a Salesforce Integration. 

1 customer account has the field Last Salesforce Sync Time, the other doesnt not? I am wondering if there is an explanation for this?

We would like to use Last Salesforce Sync Time as part of a filter to include in the Salesforce Inclusion List. 

0 Upvotes
1 Accepted solution
danmoyle
Solution
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner

Last Salesforce Sync TIme

SOLVE

@ATzikas if 1 customer has it and the other doesn't, I'd think it's one of two possibilities. Either customer A, with the property, created it custom (you can check in your property settings to see how it was created and by whom) or cusomer B (the one without) possibly deleted their property. In looking at my own clients, it looks like it's a HubSpot generated property. So it seems likely scenario 2 is the case. If I were in your shoes, I'd ask the client about it. Maybe they did a custom SFDC integration and didn't include that property somehow. 

 


Did this post help solve your problem? If so, please mark it as a solution.


Dan Moyle

HubSpot Advisor

Learning Ops | Impulse Creative

[he/him/his]

239-244-8812 | 269-330-4696
dan@impulsecreative.com
https://impulsecreative.com/

View solution in original post

1 Reply 1
danmoyle
Solution
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner

Last Salesforce Sync TIme

SOLVE

@ATzikas if 1 customer has it and the other doesn't, I'd think it's one of two possibilities. Either customer A, with the property, created it custom (you can check in your property settings to see how it was created and by whom) or cusomer B (the one without) possibly deleted their property. In looking at my own clients, it looks like it's a HubSpot generated property. So it seems likely scenario 2 is the case. If I were in your shoes, I'd ask the client about it. Maybe they did a custom SFDC integration and didn't include that property somehow. 

 


Did this post help solve your problem? If so, please mark it as a solution.


Dan Moyle

HubSpot Advisor

Learning Ops | Impulse Creative

[he/him/his]

239-244-8812 | 269-330-4696
dan@impulsecreative.com
https://impulsecreative.com/