Issue Connecting Titan Email to HubSpot

[RDA1]

Hi,

I'm having trouble connecting my Titan email to HubSpot. When I try, I get an error saying it can't create an inbox for this user. I want to connect my email so I can use HubSpot's meeting scheduler, but it seems like HubSpot only supports Google, Outlook, and Exchange calendars. Could you help me with this?

Thank you.

[kennedyp]

Thanks for your patience @RDA1! Can you attempt the same connection via POP as well according to this Titan support article?

I also want to note this message on that article: 

For your account's safety, access to third-party clients will be blocked if Two-Factor Authentication is enabled. To disable Two-Factor Authentication, follow the instructions in this article.

Be sure you have two-factor authentication enabled in Titan! 

@RicardoDuranenz gracias por tu comentario! Ha intentado la conexión mediante IMAP o POP como se menciona en el artículo vinculado anteriormente? (Lo siento mi español no hay perfecto!) 

Best, 
Kennedy

[RicardoDuranenz]

Tengo el mismo problema alguna solucion

[kennedyp]

Hi @RDA1! Welcome to the Community-- happy to have you here 😊

I understand your email is not connecting as expected. Could you share a screenshot of the error? 

Additionally, are you connecting your email via IMAP per this Knowledge Base article? If so, please send me a private message with your IMAP configuration. 

Please let me know if I did not understand your questions or if you need additional clarification! I am eager to solve this with you.

Best, 
Kennedy