Is there a simple WhatsApp integration with just logging conversations as threads?
SOLVE
Hi,
There is plenty of WhatsApp integrations, but they are all overpowered and over-engineered.
All I need a simple integration that records every conversation from WhatsApp on mobile in CRM activity log - but every integration like Timelines logs every single message as a single activity, whereas the most useful way would be threading in the same way as loggin email conversations works.
Official integration replaces mobile app with hubspot conversations, so it is in this case pretty useless. I do not need any complicated admin panel, just loggin messages from whatsapp phone to CRM. Is it possible?
this is a good question. As far as I understand just the fact of connecting Whatsapp API with HubSpot API this invalidates the use of mobile app (because Whatsapp API is a 1 to 1 connection for the moment)
But maybe we can consult with the official 3rd party app partners to see if what you are needing could be an option.
Maybe you can get in touch with the teams of @WalterG for WhatHub, @FrancisdeTreble to get more details about this.
María Lucila Abal COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24 Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor
this is a good question. As far as I understand just the fact of connecting Whatsapp API with HubSpot API this invalidates the use of mobile app (because Whatsapp API is a 1 to 1 connection for the moment)
But maybe we can consult with the official 3rd party app partners to see if what you are needing could be an option.
Maybe you can get in touch with the teams of @WalterG for WhatHub, @FrancisdeTreble to get more details about this.
María Lucila Abal COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24 Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor