Inserting Slack Handles to Slack notifications sent from workflows

[jjokinen]

Hi,

I haven't yet found a way to achieve this but I'm looking to insert the Slack handles of individual Slack users to Slack notifications sent from Hubspot workflows to a Slack channel.

Currently, it's possible to send a Slack notification from Hubspot workflows to an individual Slack user or to a Slack channel but it doesn't seem to be possible to send a notification to a Slack channel and tag (@mention) an individual user in Slack in that post.

Is there a workaround for this? We're trying to cover this shortcoming with Zapier but the solution we have built there is not very scalable.

Any help much appreciated!

Thanks,

Joel

[alan_sp]

Hi Joel,

Is this still a problem? We're working on a more customizable slack integration at getharold.net, and I'd love to get your input on this type of feature.

Cheers,

Alan.

[jjokinen]

@Claudia_hg We use a table in a Zapier action to match HubSpot Contact Owner IDs with Slack User IDs and then use the output from that action in a consecutive Slack message action with an @-symbol before the output in the Slack message.

[Claudia_hg]

Same question here. Any update ? 

@jjokinen I am interested to know how you did it on Zapier too 

[anton_kahn]

Any updates? I have the same question

[sharonlicari]

Hi @jjokinen 

Thank you for reaching out!

I'll tag a few experts to see how they have been handling this. 

Hey @Josh @AdamLPW any advise?

Thanks

Sharon