Inserting Slack Handles to Slack notifications sent from workflows

jjokinen
Contributor

Hi,

 

I haven't yet found a way to achieve this but I'm looking to insert the Slack handles of individual Slack users to Slack notifications sent from Hubspot workflows to a Slack channel.

 

Currently, it's possible to send a Slack notification from Hubspot workflows to an individual Slack user or to a Slack channel but it doesn't seem to be possible to send a notification to a Slack channel and tag (@mention) an individual user in Slack in that post.

 

Is there a workaround for this? We're trying to cover this shortcoming with Zapier but the solution we have built there is not very scalable.

Any help much appreciated!

 

Thanks,

Joel

0 Upvotes
1 Reply 1
sharonlicari
Community Manager

Hi @jjokinen 

 

Thank you for reaching out!

 

I'll tag a few experts to see how they have been handling this. 

 

Hey @Josh @AdamLPW any advise?

 

Thanks

Sharon


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