Inserting Slack Handles to Slack notifications sent from workflows
3 weeks ago
I haven't yet found a way to achieve this but I'm looking to insert the Slack handles of individual Slack users to Slack notifications sent from Hubspot workflows to a Slack channel.
Currently, it's possible to send a Slack notification from Hubspot workflows to an individual Slack user or to a Slack channel but it doesn't seem to be possible to send a notification to a Slack channel and tag (@mention) an individual user in Slack in that post.
Is there a workaround for this? We're trying to cover this shortcoming with Zapier but the solution we have built there is not very scalable.
Any help much appreciated!