Sales Integrations

DFlynn1
メンバー

I can no longer create a Zoom link when scheduling a meeting

解決

Has anyone experienced this issue?  I can no longer send a Zoom link through my Hubspot account.  I recently changed myemail address and believe it's tied to that but I can't figure out how to fix it.  When I try to create the link I get the error message below"

 

"An error occurred while trying to generate a video conference link.

0 いいね!
1件の承認済みベストアンサー
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

I can no longer create a Zoom link when scheduling a meeting

解決

Hi @DFlynn1,

 

I'd recommend checking the Zoom account link settings as described here. Changing your email address might indeed have thrown Zoom off. You might see an error or notice in the settings. If not, I'd try disconnecting and reconnecting the integration. (In that case, make sure that there aren't any other users who are currently relying on it.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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3件の返信
Mrfunding
メンバー

I can no longer create a Zoom link when scheduling a meeting

解決

I have the same problem:  Hubspot posts this message when I attempt to add a zoom link when creating a meeting.  "An error occurred while trying to generate a video conference link."

This has never been a problem before May, 2022.  I rebooted and restarted everything. I made sure my zoom account was paid up. I reinstalled the zoom integration in Hubspot, to no avail.  There has been no change to my email address.  Please stop guessing and find the real answer to this.

0 いいね!
TiphaineCuisset
コミュニティーマネージャー
コミュニティーマネージャー

I can no longer create a Zoom link when scheduling a meeting

解決

Hi @Mrfunding 

 

Thank you for reaching out

 

If you followed the steps sent by @karstenkoehler and you've also tried uninstalling and reinstalling zoom, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.

 

Thank you

Best

Tiphaine


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0 いいね!
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

I can no longer create a Zoom link when scheduling a meeting

解決

Hi @DFlynn1,

 

I'd recommend checking the Zoom account link settings as described here. Changing your email address might indeed have thrown Zoom off. You might see an error or notice in the settings. If not, I'd try disconnecting and reconnecting the integration. (In that case, make sure that there aren't any other users who are currently relying on it.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.