HubSpot CTI Connector for Amazon Connect

[IbrahimKhattana]

Octave HubSpot (inbound & outbound) CTI Connector is specifically developed for Amazon Connect customers who are looking for seamless integration between Hubspot and Amazon Connect. Amazon Contact Control Panel (CCP) runs inside the HubSpot desktop and allows agents to use call control in using an embedded softphone.

Agents spend less time on redundant lookups and switching between different tabs and applications to access data from CRM.

• With Single Sign-On (SSO) your agent can log in on Amazon Connect CCP.
• Agents can change states e.g. Ready, Not-ready, Break.
• Agents can manage call controls like Answer, Hold, Transfer, and End.
• Phone Call Activity is automatically linked to a matched caller.
• Flexible pricing with 24/7 Octave Standard Support included.
  
  Please visit our website for more detail: https://octavebytes.com/hubspot-cti-connector/ 
  or write us at sales@octavebytes.com
  
• Inbound CallClick on the highlighted Dial for Outbound CallCall controlsCall Activity

[kvlschaefer]

Thanks for sharing, @IbrahimKhattana!